As of February 27th 2024, EG will integrate the logins for EG Propertylink and EG Radius.
How does this affect users?
Users will be able to use a single set of credentials to access both the EG Propertylink and EG Radius products. For us to make this improvement we’ll be temporarily suspending new user sign-ups to EG Propertylink on the 26th-27th February, and all users will be logged out of EG Propertylink on the 27th February.
If you are a user of EG Propertylink and not EG Radius:
Following the release on February 27th, please follow these steps to set your new password:
1. Visit EG Propertylink and click the "Sign In" option
2. Enter your EG Propertylink account email address
3. Click on the "Forgot password?" link
4. Your email address will be prefilled for your convenience. Click "Continue"
5. Follow the instructions in the password reset email sent to you
6. Choose a new password unique to your EG Propertylink account
Please also see a short video of these steps.
If you are a user of both EG Propertylink and EG Radius:
Please use your existing EG Radius credentials to log in to EG Propertylink.
If you no longer have access to the email address you have registered for EG Propertylink
Please create a new support ticket for our team to assist you
If you are an EG Radius and EG Propertylink user, but cannot remember your password
Please reset your password here.