Please follow the below steps to ensure you receive these:
1) Check your spam/ junk/ clutter folder
2) Ensure they are set up and active by visiting your saved search section. Or click the bookmark icon shown below.
Ensure you have the alerts you wish to receive ticked:
3) Your internal security could be blocking our emails from reaching you. Please ask your IT team to whitelist the following domains
@comms.egi.co.uk
@egi.co.uk
If none of the above has helped please raise a support ticket below.